IPSA Online webinar – the claims lifecycle

This session explains some of IPSA Online's features and the lifecycle of a claim.

It includes details about managing your claims, rail fares, why claims might be returned to you, and some useful hints and tips.

Bitesize webinars

We know you might not always have time to complete the entire webinar, so we have produced bitesize versions for each stage.

• Understanding claims in progress

• The returned claims process

• Useful advice and tips for understanding the claims process